Return & Refund Policy – skshafeen index
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Thank you for your purchase. We hope you are happy with your purchase.

RETURNS

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

EXCHANGE

Exchange within 3 days of the delivery date & unboxing video is mandatory.

EXCHANGE PROCESS

To exchange an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number & share the product details and invoice photo. After receiving an RMA number, place the item securely in its original packaging and Just the item with purchase bill and in good condition, and mail your exchange to the following address:

Shafeen
Attn: Returns
RMA#
Shafeen Studio, 2456, 25th main, HSR Layout SECTOR 1, Bangalore, Karnataka, 560102,
India
Phone No. 9845316358

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


QUESTIONS

If you have any questions concerning our return policy, please contact us at: Skshafeen2022@gmail.com